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Privacy Policy
Last Updated: November 17, 2025
Effective Date: November 17, 2025
This Privacy Policy describes how Firexcheck ("we", "us", or "our") collects, uses, and shares your personal information when you use our fire extinguisher management system (the "Service").
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Information You Provide
- Account Information: Company name, email, name, password, contact details
- Fire Extinguisher Data: Location, building details, inspection records, maintenance history, photos
- Payment Information: Billing address, payment card details (processed through Stripe)
Automatically Collected Information
- Usage Data: IP address, browser type, device information, pages visited
- Cookies: Authentication tokens, session identifiers, preference settings
How We Use Your Information
We use your information for:
- Providing and maintaining the Service
- Processing payments and sending notifications
- Generating reports and QR codes
- Improving user experience
- Complying with legal obligations
How We Share Your Information
We do not sell your personal information. We may share with:
- Service Providers: Stripe (payments), email service, database provider
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize sharing
Data Security
We implement appropriate security measures including:
- Encryption in transit (HTTPS/TLS) and at rest
- Role-based access controls
- JWT-based secure authentication
- Daily automated backups
- Continuous security monitoring
Data Retention
- Account Data: While active + 90 days after deletion
- Financial Records: 7 years (legal requirement)
- Inspection Records: 5-7 years (fire safety regulations)
Your Rights
Depending on your location, you may have rights to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request a copy in portable format
- Objection: Object to processing
GDPR Compliance (EU/EEA)
We comply with GDPR requirements. Legal basis for processing:
- Contract performance (providing the Service)
- Legitimate interests (service improvement, fraud prevention)
- Consent (marketing communications)
- Legal obligation (fire safety compliance)
CCPA Compliance (California)
California residents have rights under CCPA:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale (we do not sell data)
- Right to non-discrimination
Cookies
We use cookies for authentication and functionality. See our Cookie Policy for details.
Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect information from children.
Changes to Privacy Policy
We may update this Privacy Policy. We will notify you of material changes via email or service notification.
For privacy questions or to exercise your rights: